Terms and Conditions

Statutory Rights

The terms and conditions reflected here do not affect your statutory rights as a consumer.

Prices

Prices are all given in Dollars and are fixed according to the price list in use at the time of expedition.

VAT

All prices are inclusive of VAT whereas applicable. VAT charges are regulated by European Union laws and regulations. Delivery charges are to be paid by the customer.

Minimum Orders

There are no minimum orders.

Payment Methods

We accept credit card payments through the secure payment system called Stripe. Credit card details are exclusively entered on stripe and are not held by OWENBRIDGE LTD in www.puttie.com.

Availability of Products / Supply of Goods

These offers are valid while stocks last. In the event of an item being out of stock for a confirmed order where payment was received, a choice of full reimbursement or waiting for the product next availability will be offered to the customer.

Deliveries

No orders will be dispatched until payment has been received and/or accepted by the relevant payment institution or bank. The customer will be informed either by e-mail, telephone or by post letter in case of difficulties arising in the course of processing the payment.

Refund Policy

Exchanges or refund shall be provided in the event of a damaged or incorrect delivery. The addressee must check over the number of parcels, nature and condition in the presence of the delivery agent at the time of delivery. Any defects or mistakes shall be reported immediately and signed by Addressee on the remit advice note given to the delivery agent. The absence of any reserves on the remit advice note nullifies all complaints. Once delivered, OWENBRIDGE LTD cannot take responsibility for the cost of the return of items. Should the address of delivery recorded on PAYPAL.COM be incorrect, OWENBRIDGE LTD will invoice the customer for all forwarding charges, and/or return, and/or re-consignment of the goods.

Cancellations

Dispatched Orders cannot be cancelled. A €5.00 cancellation fee may be charged where an order has been processed and is awaiting dispatch. OWENBRIDGE LTD reserves the right to reject or cancel orders from customers currently under litigation with OWENBRIDGE LTD or where OWENBRIDGE LTD has legitimate reasons to believe that orders were wrongfully placed to alter the stock quantity available for further sales or shipping Zone was incorrectly selected for the matching shipping address in order to reduce the shipping cost. Where cheque / wire transfer payment option was offered to customer at the time, OWENBRIDGE LTD reserves the right to cancel cheque / wire transfer payment orders where payment was not received after 10 working days from the date the order was placed; OWENBRIDGE LTD will issue three e-mail notifications to customer prior to cancelling the cheque / wire transfer payment order: the notifications will consist of a payment reminder e-mail, a pending payment warning e-mail and a cancellation order e-mail which will be sent respectively 5, 7 and 10 days after the order was registered in OWENBRIDGE LTD. Should a cheque / wire transfer payment be received after the order was cancelled, payment will be returned or reimbursed to customer unless customer decides to place an order for same amount into www.puttie.com.

Complaints

OWENBRIDGE LTD strives to offer all its customers high quality goods and an excellent level of customer service. If some reasons, you wish to bring a complaint to our attention, please send your complaint by via our Contact form.

Copyright

The Web site www.puttie.com is OWENBRIDGE LTD exclusive property. All rights of reproduction, even though partially, of texts or pictures displayed on this site are reserved, without a previous written agreement.

Miscellaneous

Governing Law and Contract Formation

No contract will subsist between customer and OWENBRIDGE LTD for the sale of any product until OWENBRIDGE LTD accepts the order by email confirming the order. For the avoidance of doubt, any such contract will be deemed to have been concluded in Ireland. Contracts formed between OWENBRIDGE LTD and customer as a result of using this site shall be governed in all respects by Irish law and all such users hereby submit to the non-exclusive jurisdiction of the Irish courts.

Disclaimers

Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted by law, OWENBRIDGE LTD will not be liable for damages arising out of or in connection with the use of this Web site www.puttie.com or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. OWENBRIDGE LTD makes no representations or warranties about the accuracy, completeness or suitability for any purpose of: – The information contained in the documents and related graphics published in this site; or any of the products of whatever nature details of which appear on this site. All such documents and related graphics are provided, and any such products are accepted by customers, “as is” and without warranty of any kind. – All product(s) are ordered subject to availability and prices quoted are subject to change without notice due to circumstances beyond the control of OWENBRIDGE LTD. Should a price change, we will contact you by email and ask if you wish to proceed. You will have no obligation to purchase the product(s) at the new price quoted. – The information contained in the web site www.puttie.com may contain technical inaccuracies or typographical errors. All liability of OWENBRIDGE LTD whatsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

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